List alert metrics

List the metric names an alert rule can watch.

GEThttps://api.tried.com.au/alerts/metrics

Returns the metric names you can use in the metric field of an alert rule. Use it to fill a picker before you call Create alert.

Request#

This endpoint takes no path, query or body parameters.

Example request#

curl https://api.tried.com.au/alerts/metrics \
  -H "Authorization: Bearer $TRIED_API_KEY"

const res = await fetch("https://api.tried.com.au/alerts/metrics", {
  headers: { Authorization: `Bearer ${process.env.TRIED_API_KEY}` },
});
const metrics = await res.json();

import os, requests

res = requests.get(
    "https://api.tried.com.au/alerts/metrics",
    headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
)
metrics = res.json()

Response#

200 OK

[
  "call_count",
  "call_success_rate",
  "negative_sentiment_rate",
  "total_call_cost",
  "concurrency_used",
  "custom_function_failure_count",
  "transfer_call_failure_count",
  "api_error_count",
  "e2e_latency_p50",
  "e2e_latency_p90",
  "qa_score_average",
  "qa_failure_count",
  "chat_count",
  "chat_success_rate",
  "chat_negative_sentiment_rate",
  "total_chat_cost"
]

The response is a JSON array of strings.

Metric	What it measures over the window
`call_count`	Calls created.
`call_success_rate`	Percent of analysed calls marked successful.
`negative_sentiment_rate`	Percent of calls with a sentiment that are `Negative`.
`total_call_cost`	Sum of call cost.
`concurrency_used`	Calls running now (ignores the window).
`custom_function_failure_count`	Tool results that look like failures (an `error` key, `"success": false`, a status code of 400 or more, or text that starts with "error" or "failed").
`transfer_call_failure_count`	Calls that invoked a transfer tool but did not end with `call_transfer`.
`api_error_count`	API errors logged for the workspace.
`e2e_latency_p50`, `e2e_latency_p90`	Median and p90 end-to-end latency in ms across all turns.
`qa_score_average`	Average QA score (weighted score when set) of QA results created in the window.
`qa_failure_count`	QA results that failed, with human overrides applied.
`chat_count`, `chat_success_rate`, `chat_negative_sentiment_rate`, `total_chat_cost`	The same measures for chats. The `agent_ids` filter does not apply to chat metrics.

Errors#

Status	When
`401`	Missing or invalid API key.
`403`	The key's IP allowlist or scopes reject the request. This route needs the `analytics` scope.
`429`	Rate limit exceeded. See Rate limits.

See Errors for the body format.

Retell compatibility#

Retell's public API reference has no alerting endpoints, so this route has no Retell SDK equivalent.