Backfill call analysis

Queue post-call analysis for many ended calls at once.

POSThttps://api.tried.com.au/backfill-call-analysis

Re-runs post-call analysis in the background on ended calls that match the filters. Use it after you add a new analysis field so older calls get a value. Backfills do not send call_analyzed webhooks and do not trigger CRM or contact updates. Beyond Retell

Request#

Body#

Field	Type	Required	Description
`agent_ids`	string[]	No	Only calls from these agents. Default: all agents.
`from`	integer	No	Created at or after, epoch ms.
`to`	integer	No	Created at or before, epoch ms.
`only_missing`	string[]	No	Only calls where at least one of these `custom_analysis_data` keys has no value.
`limit`	integer	No	1 to 2000 newest matching calls. Default `500`.

Example request#

curl -X POST "https://api.tried.com.au/backfill-call-analysis" \
  -H "Authorization: Bearer $TRIED_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "agent_ids": [
    "agent_3f9a1c0b2d4e5f6a7b8c9d0e"
  ],
  "only_missing": [
    "appointment_date"
  ],
  "limit": 1000
}'

const res = await fetch("https://api.tried.com.au/backfill-call-analysis", {
  method: "POST",
  headers: {
    Authorization: `Bearer ${process.env.TRIED_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "agent_ids": [
      "agent_3f9a1c0b2d4e5f6a7b8c9d0e"
    ],
    "only_missing": [
      "appointment_date"
    ],
    "limit": 1000
  }),
});
const data = await res.json();

import os, requests

res = requests.post(
    "https://api.tried.com.au/backfill-call-analysis",
    headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
    json={
        "agent_ids": ["agent_3f9a1c0b2d4e5f6a7b8c9d0e"],
        "only_missing": ["appointment_date"],
        "limit": 1000,
    },
)
data = res.json()

Response#

202 Accepted

{ "queued": 214, "matched": 1000 }

Field	Type	Description
`matched`	integer	Ended calls that matched `agent_ids`, `from`, `to` and `limit`.
`queued`	integer	Calls queued for analysis after the `only_missing` check.

Errors#

Status	When
`400`	Validation failed.
`401`	Missing or invalid API key.
`403`	The key's IP allowlist or scopes reject the request. This route needs the `calls` scope.
`429`	Rate limit exceeded. See Rate limits.

See Errors for the body format.