Update reliability settings

Set the voice, LLM and speech-to-text fallbacks used when a primary provider fails.

PUThttps://api.tried.com.au/workspace/reliability

Sets the workspace's provider fallbacks. Fields you leave out keep their current value. Needs the admin or developer role.

Request#

Field	Type	Required	Description
`fallback_voice_id`	string or null	No	A voice ID. `null` turns the voice fallback off.
`llm_fallback_model`	string or null	No	A model name. `null` turns the LLM fallback off.
`stt_fallback_provider`	string or null	No	`deepgram`, `assemblyai`, `soniox`, `azure` or `openai`. `null` turns it off.
`llm_fallback_timeout_ms`	integer	No	500 to 30000.

Example request#

curl -X PUT https://api.tried.com.au/workspace/reliability \
  -H "Authorization: Bearer $TRIED_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "fallback_voice_id": "11labs-Rachel",
    "llm_fallback_model": "gpt-4.1",
    "stt_fallback_provider": "assemblyai",
    "llm_fallback_timeout_ms": 3000
  }'

const res = await fetch("https://api.tried.com.au/workspace/reliability", {
  method: "PUT",
  headers: {
    Authorization: `Bearer ${process.env.TRIED_API_KEY}`,
    "Content-Type": "application/json",
  },
  body: JSON.stringify({
    "fallback_voice_id": "11labs-Rachel",
    "llm_fallback_model": "gpt-4.1",
    "stt_fallback_provider": "assemblyai",
    "llm_fallback_timeout_ms": 3000
  }),
});
const reliability = await res.json();

import os, requests

res = requests.put(
    "https://api.tried.com.au/workspace/reliability",
    headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
    json={
        "fallback_voice_id": "11labs-Rachel",
        "llm_fallback_model": "gpt-4.1",
        "stt_fallback_provider": "assemblyai",
        "llm_fallback_timeout_ms": 3000,
    },
)
reliability = res.json()

Response#

200 OK

{
  "fallback_voice_id": "11labs-Rachel",
  "llm_fallback_model": "gpt-4.1",
  "stt_fallback_provider": "assemblyai",
  "llm_fallback_timeout_ms": 3000
}

Returns the full reliability settings after the change.

Errors#

Status	When
`400`	Validation failed, for example a `stt_fallback_provider` outside the list or `llm_fallback_timeout_ms: Number must be greater than or equal to 500`.
`401`	Missing or invalid API key.
`403`	The key's IP allowlist or scopes reject the request. This route needs the `admin` scope. A dashboard user without the right role gets `Requires role: admin or developer`. API keys act as admin.
`429`	Rate limit exceeded. See Rate limits.

See Errors for the body format.

You can also change these through the reliability object of Update workspace settings, which needs the admin role.