Returns a chat in your workspace, including agent_name.
Request#
Path parameters#
| Parameter | Type | Required | Description |
|---|---|---|---|
chat_id |
string | Yes | The chat ID. |
Example request#
curl "https://api.tried.com.au/get-chat/chat_0a1b2c3d4e5f6a7b8c9d0e1f" \
-H "Authorization: Bearer $TRIED_API_KEY"const res = await fetch("https://api.tried.com.au/get-chat/chat_0a1b2c3d4e5f6a7b8c9d0e1f", {
headers: { Authorization: `Bearer ${process.env.TRIED_API_KEY}` },
});
const data = await res.json();import os, requests
res = requests.get(
"https://api.tried.com.au/get-chat/chat_0a1b2c3d4e5f6a7b8c9d0e1f",
headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
)
data = res.json()Response#
200 OK with the chat object.
{
"chat_id": "chat_0a1b2c3d4e5f6a7b8c9d0e1f",
"chat_agent_id": "chat_agent_6a7b8c9d0e1f2a3b4c5d6e7f",
"agent_name": "Support chat",
"chat_type": "api_chat",
"channel": "api",
"chat_status": "ended",
"retell_llm_dynamic_variables": { "customer_name": "Sam" },
"metadata": {},
"start_timestamp": 1792310400000,
"end_timestamp": 1792310520000,
"transcript": "Agent: Hi Sam, how can I help?\nUser: Can I move my booking to Friday?\nAgent: Friday at 10 am or 3 pm are free.",
"message_with_tool_calls": [],
"chat_analysis": { "chat_summary": "Sam asked to move a booking to Friday.", "chat_successful": true, "user_sentiment": "Neutral", "custom_analysis_data": {} },
"chat_cost": { "combined_cost": 0.006 }
}Errors#
| Status | When |
|---|---|
401 |
Missing or invalid API key. |
403 |
The key's IP allowlist or scopes reject the request. This route needs the calls scope. |
404 |
No chat with this ID in the workspace. |
429 |
Rate limit exceeded. See Rate limits. |
See Errors for the body format.