Rerun call analysis

Run post-call analysis again on an ended call.

POSThttps://api.tried.com.au/rerun-call-analysis/{call_id}

Runs post-call analysis again with the agent version's current post_call_analysis_data, analysis model and analysis prompts. Use it after you add or change analysis fields. The call_analyzed webhook is sent again in the background.

Request#

Path parameters#

Parameter	Type	Required	Description
`call_id`	string	Yes	An ended call.

Example request#

curl -X POST "https://api.tried.com.au/rerun-call-analysis/call_8d1e0f2a3b4c5d6e7f8a9b0c" \
  -H "Authorization: Bearer $TRIED_API_KEY"

const res = await fetch("https://api.tried.com.au/rerun-call-analysis/call_8d1e0f2a3b4c5d6e7f8a9b0c", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.TRIED_API_KEY}` },
});
const data = await res.json();

import os, requests

res = requests.post(
    "https://api.tried.com.au/rerun-call-analysis/call_8d1e0f2a3b4c5d6e7f8a9b0c",
    headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
)
data = res.json()

Response#

200 OK with the call object including the new call_analysis.

To re-analyse many calls at once, use Backfill call analysis.

Errors#

Status	When
`400`	The call has not ended (`Call analysis can only be rerun on ended calls`).
`401`	Missing or invalid API key.
`403`	The key's IP allowlist or scopes reject the request. This route needs the `calls` scope.
`404`	No call with this ID in the workspace.
`429`	Rate limit exceeded. See Rate limits.

See Errors for the body format.