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TriedDocs
Chats and SMS

End SMS chat

Close an SMS conversation so the agent stops replying.

POSThttps://api.tried.com.au/end-sms-chat/{chat_id}

Sets an SMS chat to ended. Later texts from the same person start a new chat with the number's inbound agent. Beyond Retell

Request#

Path parameters#

Parameter Type Required Description
chat_id string Yes The SMS chat.

Example request#

curl -X POST "https://api.tried.com.au/end-sms-chat/chat_7e8f9a0b1c2d3e4f5a6b7c8d" \
  -H "Authorization: Bearer $TRIED_API_KEY"
const res = await fetch("https://api.tried.com.au/end-sms-chat/chat_7e8f9a0b1c2d3e4f5a6b7c8d", {
  method: "POST",
  headers: { Authorization: `Bearer ${process.env.TRIED_API_KEY}` },
});
const data = await res.json();
import os, requests

res = requests.post(
    "https://api.tried.com.au/end-sms-chat/chat_7e8f9a0b1c2d3e4f5a6b7c8d",
    headers={"Authorization": f"Bearer {os.environ['TRIED_API_KEY']}"},
)
data = res.json()

Response#

200 OK with the SMS chat object. messages is empty in this response; use Get SMS chat for them.

Errors#

Status When
401 Missing or invalid API key.
403 The key's IP allowlist or scopes reject the request. This route needs the calls scope.
404 No SMS chat with this ID in the workspace.
429 Rate limit exceeded. See Rate limits.

See Errors for the body format.